Make your CRM fit the work and connect the reporting around it.

We implement, improve, and connect CRM and donor systems across platforms. Our experience includes deep nonprofit Salesforce work alongside other CRM and fundraising environments. The right approach starts with your people, processes, and reporting needs.

For development, program, operations, and technology teams.

Talk through your project
CRM & Donor Systems
Animation showing three versions of one customer record merging into a single traceable Golden Record
Animation showing scattered spreadsheets becoming one connected CRM profile that feeds a report
Animation showing three conflicting report lines converging into one validated, repeatable number
Animation showing a messy request becoming a clear prompt, a sourced draft, and a human-reviewed team method
Platforms we work in

Whatever system holds the relationship, we configure it, connect it, and report from it.

Salesforce

Deep nonprofit implementation, optimization, staff adoption, and reporting.

HubSpot

Contacts, pipelines, and campaigns configured around your process, with reporting tied to revenue.

NetSuite

Finance and operations data connected to your CRM, so reports reconcile across systems.

Do you have these problems?

Your team relies on spreadsheets outside the CRM to finish its work.

▾

We start by mapping the relationships, records, workflows, and reporting requirements your team needs. We then configure the platform around that work, clean or migrate your data, and connect the reporting layer, so the spreadsheet is no longer needed to finish the job.

You need to improve your current platform, connect systems, or plan a migration.

▾

Staying on your current platform is a valid answer. We assess whether to optimize, connect, or replace it based on your needs. Our work includes Salesforce optimization, an EveryAction transition, and a Bloomerang migration.

Donor, program, and finance reports disagree, or take too much manual reconciliation.

▾

We define the reporting questions at the start and agree on definitions. We then connect the CRM to program, fundraising, finance, and other sources, so reports draw on shared definitions instead of manual reconciliation.

What we deliver
01

Design the operating model

Map relationships, records, workflows, access, and reporting requirements before configuration begins.

02

Implement or improve the platform

Configure records and workflows, clean or migrate data, build appropriate automations, and test with users. Salesforce is a particular area of depth within our broader CRM practice.

03

Connect the reporting layer

Integrate CRM, fundraising, program, and finance sources. Build reports and dashboards around agreed definitions using the tools that fit your environment.

04

Equip the team

Provide staff training, process documentation, administration support, and a practical plan for continued improvement.

How the work fits together
Available

Bring the right data together

Connected sources and reconciled definitions give you information you can rely on.

→
Accessible

Put it where people work

The right information reaches the systems, workflows, and reports your team already uses.

→
Insightful

Answer the next question

Research and analytics help your team decide with evidence, not guesses.

What you leave with

Each engagement defines the specific deliverables and acceptance criteria.

Talk through your project
A configured CRM
Documented integrations and workflows
Tested reports
A team prepared to use them
See it in the work

Corner to Corner

Salesforce workflows, connected program data, Power BI dashboards, and staff training, delivered as one connected engagement.

Read the story →
Useful questions

Which CRM and donor systems have you worked with?

Our work spans multiple CRM and donor environments. Examples include Salesforce implementation and optimization, an EveryAction transition for Corner to Corner, and a Bloomerang migration for Arizona Educational Foundation. The role of each system differs by engagement.

Can we stay on our current platform?

Yes. We can improve data quality, workflows, integrations, and reporting around an existing system. We assess whether to optimize, connect, or replace it based on your needs.

Does this include Salesforce expertise?

Yes. We have deep experience with nonprofit Salesforce implementation, optimization, staff adoption, and its integration into reporting. That expertise sits within a broader CRM and donor-systems practice.

Does reporting belong in the CRM project?

Yes. We define the reporting questions at the start and connect the CRM to the program, fundraising, finance, and other information needed to answer them.

Decorative line pattern horizontal
Decorative line pattern horizontal
Talk with us
What needs to work better?

Tell us about the systems, reports, or workflow getting in your way.