Privacy policy

How Nashville Analytics handles website and client data

Effective October 20, 2026

nashvilleanalytics.com | info@nashvilleanalytics.com | (615) 649-7788

Who we are and what this covers

Nashville Analytics (“NA,” “we,” “us”) is a data and analytics consulting firm based in Nashville, Tennessee. This policy explains what personal information we collect, why we collect it, and the choices you have. It covers two things: visitors to our website, and the data we handle when we work for clients.

The two are treated differently. For website visitors, NA decides why and how information is used. For client data, the client decides, and we act on the client’s written instructions under our engagement agreement. If the two ever conflict, the engagement agreement controls for client data.

Information we collect from website visitors

We collect only what you give us or what your browser sends when you visit.

Contact details you submit through forms, email, or a scheduling link: name, email address, phone number, company, job title, and the content of your message.
Newsletter or event signups: your name and email address.
Technical data collected automatically: IP address, browser type, device type, pages viewed, referring page, and the date and time of your visit.
Business correspondence: records of emails and calls with prospects and partners.

We do not ask website visitors for Social Security numbers, financial account numbers, or health information. Please do not send them to us.

How we use information

We use website information to answer your questions, schedule conversations, send the updates you asked for, understand which pages are useful, keep the site secure, and meet legal obligations. We use business correspondence to scope and propose engagements.

We do not sell personal information. We do not share it for cross-context behavioral advertising. We do not use website visitor information to make decisions that have legal or similarly significant effects on you.

Client data

When we build reports, data models, or pipelines for a client, we may work with data that includes personal information about the client’s customers, donors, members, students, or employees. Our rules for that work:

We use client data only to deliver the engagement. We do not use it for our own marketing, benchmarking, or model training, and we do not combine it across clients.
We access client data only through accounts and environments the client provisions, such as their Power BI, Microsoft Fabric, or Salesforce tenant. We ask for the minimum access the work needs.
We do not copy client data to NA systems or personal devices unless the engagement agreement allows it. Where a copy is needed, we keep it encrypted and delete it when the engagement ends.
Staff and subcontractors with access are bound by written confidentiality obligations.
We tell the client without undue delay if we learn of unauthorized access to their data.
If you are a client’s customer or constituent and want to access or delete your data, contact the client directly. We will help them respond.

Engagement agreements may set stricter terms, including data processing terms. Those terms apply in place of this section.

If you subscribe to our newsletter, we collect your email address. We use it to send the newsletter and related Nashville Analytics updates. We use MailerLite to collect subscriptions and send our emails, so MailerLite processes your email address on our behalf. We do not sell your email address. You can unsubscribe at any time by using the link in any email, or by writing to info@nashvilleanalytics.com.

Cookies and analytics

Our website uses cookies and similar technologies to remember preferences and to measure traffic through a web analytics service. You can block or delete cookies in your browser settings; the site will still work, though some features may not.

We honor the Global Privacy Control signal and similar browser-based opt-out signals where our tools support them. We do not respond to “Do Not Track” headers because there is no common standard for them.

How we share information

We share personal information only in these cases:

With service providers that run our website, email, scheduling, CRM, analytics, and file storage. They may use the information only to provide those services to us.
With subcontractors working on a client engagement, under confidentiality terms and only to the extent the work requires.
When the law requires it, such as a subpoena or court order, or to protect our rights, safety, or property.
In a merger, acquisition, or sale of assets, with notice to you if your information becomes subject to a different policy.

We do not sell personal information to anyone.

Retention and security

We keep website inquiries and business correspondence for up to three years after our last contact with you, then delete them unless we need them for a legal or accounting reason. Newsletter addresses are kept until you unsubscribe. Client data is deleted or returned at the end of the engagement, as the agreement specifies.

We protect information with multi-factor authentication, encrypted storage and transmission, role-based access, and the removal of access when people leave or an engagement ends. No system is perfectly secure, so we cannot guarantee absolute security.

Your rights and choices

You can ask us to tell you whether we hold personal information about you, give you a copy, correct it, or delete it. You can unsubscribe from any email using the link in the message. To make a request, email us at the address below. We will confirm your identity, respond within 45 days, and tell you if we need more time.

Tennessee residents have additional rights under the Tennessee Information Protection Act where it applies: to confirm and access their data, correct inaccuracies, delete it, obtain a portable copy, and opt out of targeted advertising, sales, and certain profiling. If we deny a request, you may appeal by replying to our decision, and we will respond to the appeal within 60 days. If you are unsatisfied with the result, you may contact the Tennessee Attorney General’s office.

We will not treat you differently for exercising any of these rights.

Children’s privacy

Our services are for businesses and organizations. We do not knowingly collect personal information from anyone under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes and contact

We will post any change to this policy on this page and update the date at the top. If a change materially affects how we use information you have already given us, we will notify you by email where we have your address.

Questions or requests: Nashville Analytics, Nashville, Tennessee. Email info@nashvilleanalytics.com.